Shipping Information
Shipping Methods & Costs
We offer multiple shipping options to ensure your premium hand-distressed sneakers reach you safely and on time. All orders are processed within 1-2 business days from our New York facility.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $9.99 |
| Express Shipping | 2-3 business days | $19.99 |
| Priority Express | 1-2 business days | $29.99 |
| Free Standard Shipping | 5-7 business days | FREE on orders $150+ |
🚚 Free Shipping Available!
Enjoy complimentary standard shipping on all orders over $150. This offer applies to domestic US orders only.
Domestic Shipping (United States)
We ship to all 50 US states, including Alaska and Hawaii, as well as Puerto Rico and other US territories.
Processing Time
- Orders placed Monday-Friday before 2:00 PM EST ship the same day
- Orders placed after 2:00 PM EST or on weekends ship the next business day
- Custom orders may require 3-5 additional business days for processing
Delivery Areas & Restrictions
- Standard delivery to residential and business addresses
- PO Box delivery available for all shipping methods
- Additional charges may apply for remote or rural areas
- Signature confirmation required for orders over $300
International Shipping
We're excited to share our premium sneakers worldwide! International shipping is available to most countries.
International Shipping Costs & Times
| Region | Delivery Time | Shipping Cost |
|---|---|---|
| Canada | 7-10 business days | $24.99 |
| Europe | 10-15 business days | $34.99 |
| Australia & New Zealand | 12-18 business days | $39.99 |
| Asia | 10-16 business days | $37.99 |
| Other Countries | 15-25 business days | $44.99 |
📋 Important International Information
- Customs & Duties: International customers are responsible for any customs fees, duties, or taxes imposed by their country
- Restricted Countries: We cannot ship to certain countries due to shipping restrictions. Contact us if you're unsure
- Address Accuracy: Please ensure your international address is complete and accurate to avoid delays
Order Tracking
Stay updated on your order's journey from our facility to your doorstep.
How to Track Your Order
- You'll receive a tracking number via email once your order ships
- Track your package directly through our shipping partner's website
- For questions about your order status, contact our customer service team
Delivery Confirmation
- Signature confirmation for high-value orders ($300+)
- Photo confirmation for contactless delivery when possible
- Safe delivery to your specified address
Special Shipping Circumstances
Holiday Shipping
During peak holiday seasons, shipping times may be extended. We recommend placing orders early to ensure timely delivery. Holiday shipping cutoff dates will be posted on our website.
Shipping to APO/FPO Addresses
We proudly support our military personnel by shipping to APO/FPO addresses. Standard shipping rates apply, with delivery times of 10-21 business days.
Large or Bulk Orders
For orders of 10+ pairs or wholesale inquiries, please contact our customer service team for special shipping arrangements and potential discounts.
Questions About Shipping?
Email: [email protected]
Customer Service Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Our shipping team is here to ensure your Dirty Goose shoes arrive safely and on time. Don't hesitate to reach out with any questions or concerns about your order.